How to Update or Change Your Banking Details for the SASSA R370 Grant in 2025

If you’re receiving the R350 Social Relief of Distress (SRD) grant from the South African Social Security Agency (SASSA), it’s important to keep your banking details updated. Whether you’ve changed your bank account, or your contact information has changed, knowing how to update these details ensures that your grant payments are sent to the right place without any delays.

Why You Need to Update Your Banking Details

SASSA provides various grants to help South Africans, including the R350 SRD grant. But, to ensure that you receive your payments without any problems, it’s essential to keep your personal and banking details accurate. If your account or contact information changes, updating these details with SASSA prevents any interruptions in your grant payments.

For example, if you switch from one bank account to another, or if your phone number is no longer active, updating these details with SASSA ensures that your payments won’t get delayed or sent to the wrong account.

Step-by-Step Guide to Updating Your Banking Details

Here’s how to update your banking information for the R350 SRD grant:

1. Visit the Official SASSA WebsiteGo to the official SASSA SRD website, which is https://srd.sassa.gov.za. On the website, you’ll find the section to change your banking details.
2. Access the “Change Banking Details” Section Scroll down on the page until you see the option “How do I change my banking details?” This is where you can update your payment information.
3. Enter Your South African ID Number Once you click on the “change banking details” option, you’ll be prompted to enter your South African ID number. Make sure to enter it correctly, as this will help SASSA verify your identity.
4. Receive an SMS with a Secure Link After submitting your ID number, you will receive an SMS with a secure link. This link is sent to the phone number that was used when you first registered for the SRD grant.
5. Follow the Link and Update Your Banking Information Open the SMS on your phone, click on the link, and you will be directed to a page where you can update your banking details. Enter the new account information carefully. Make sure that the account you are providing is in your name because SASSA only makes payments to accounts registered under your name.

Important Notes for Updating Your Details

• Bank Account in Your Name: Always make sure that the bank account you are submitting is in your name. If you mistakenly enter someone else’s account, SASSA will not process the payment to that account due to security concerns.
• Registered Phone Number: The phone number you registered with SASSA must also be in your name. If your number is not registered correctly, SASSA will not be able to send the verification SMS, and your updates may fail.
• Only Future Payments Will Be Affected: Any updates you make will only apply to future payments. If there’s an upcoming payment, it might be sent to the old details if the verification hasn’t been completed yet.

Common Mistakes to Avoid

While updating your banking details, avoid these common mistakes to ensure your payment is not delayed or rejected:

1. Entering Incorrect Information: One of the most common reasons for delays is submitting incorrect details. Always double-check your ID number and bank account information before submitting it.
2. Using an Unregistered or Inactive Phone Number: Ensure that the phone number you used when registering for SASSA is active and in your name. An unregistered or inactive number will prevent you from receiving the verification link and could cause your application to be rejected.
3. Incomplete Submissions: If you are required to submit additional documents, such as an ID copy or bank statement, make sure that all necessary information is provided. Missing documents can cause delays in the update process.

How to Change Your Bank Details if Already Registered

If you have already registered your bank details but need to change them, follow these steps:

1. Go to the SASSA SRD Website: Again, visit srd.sassa.gov.za.
2. Select the Option to Change Banking Details: Once on the website, look for the “How do I change my banking details?” section and click on it.
3. Enter Your ID Number: You will be prompted to enter your ID number. This is necessary to verify your identity.
4. Wait for the SMS with the Link: Once your ID number is submitted, you’ll receive an SMS with a secure link to the page where you can update your banking details.
5. Follow the Instructions: Open the link and follow the instructions to update your banking details. After submission, SASSA will verify the details, and once they are approved, future payments will be made to the new bank account.

Switching from Post Office to Bank Payments

If you prefer to receive your SRD R350 grant directly into your bank account instead of collecting it at the Post Office, you can switch to direct bank payments. Here’s how to do it:

1. Get the SASSA 1 Form: Visit a SASSA office or call 0800 60 10 11 to request the SASSA 1 form. This form will allow you to switch to bank payments.
2. Complete the Form: Fill out the form with your new banking details and include a certified copy of your ID and a bank statement as proof of your account information.
3. Submit the Form: Take the completed form and documents to your nearest SASSA office or mail them to SASSA’s Head Office.

This process can take a few weeks, so make sure to collect any remaining payments from the Post Office while waiting for your bank payment option to be activated.

Verifying Your Updated Banking Details

Once you’ve updated your banking details, it’s a good idea to verify that everything is set up correctly. SASSA offers a way to check your payment status to ensure that your R350 grant will be deposited into your new account.

1. Check Online: Go to the SASSA website and look for the SRD status check page. Enter your ID number and follow the instructions to check the status of your payment.
2. SRD Status Check: If you specifically receive the R350 SRD grant, you can check your SRD status to confirm that your new banking details are reflected in the system.

What Happens After You Update Your Banking Details?

After updating your banking information, SASSA will verify the new details. This verification process may take a few days to a few weeks. Once the verification is complete, your payments will be directed to the new bank account starting from the next payment cycle.

Terms and Conditions for Banking Details

Before updating your banking information, it’s important to understand the terms and conditions set by SASSA:

• Bank Account in Your Name: SASSA will only send payments to a bank account registered in your name. If the bank account is in someone else’s name, your payment will be rejected.
• Phone Number in Your Name: The phone number you used to register for the SRD grant must also be in your name. If your number is registered under someone else’s name, you will not receive the verification SMS.
• Verification Process: Once you’ve updated your banking details, SASSA will verify them before making any future payments. This ensures that the grant is only sent to a legitimate account.

Frequently Asked Questions

How long does it take for my bank details to be updated?

After updating your banking details, it may take a few weeks for SASSA to verify and process the change. Payments will only be made to the new bank details once they are verified.

Can I change my banking details over the phone?

No, banking details can only be updated via the official SASSA website or by visiting a SASSA office with the required documents.

What happens if I submit incorrect banking details?

Incorrect banking details will result in payment delays or rejection. Always ensure your details are accurate before submitting.

Final Thoughts

Updating your banking details with SASSA for the R350 SRD Grant is crucial for receiving timely payments. Make sure to follow the correct steps, avoid common mistakes, and double-check your information. With the proper steps, you can ensure a smooth process for receiving your grant payments.